Zeno Franco brings a background in clinical psychology, community engagement, the psychology of crisis response, and heroic action to throw light on the relationship between individual action and group behavior. He is widely published on topics ranging from evidence-based approaches to treatment of PTSD to philosophies of translational research to community engagement in crisis research. His networking talents put him in many meetings and discussions, in professional as well as community organizations.

Zeno is an assistant professor in Family & Community Medicine at the Medical College of Wisconsin. He currently chairs the Board of Directors of the Heroic Imagination Project, 501(c)3 non-profit organization that teaches people how to take effective action in challenging situations. His doctorate is in Clinical Psychology.

Zeno leads our research in the areas of human behavior and crisis management.

Susanne Jul has a long history of designing, managing and delivering projects of such diverse types as academic research, product design, theatrical productions, and disaster preparedness and response. Her research publications are primarily in human cognition and software design, and disaster management. A gifted public speaker, facilitator, and workshop leader, she revels in getting people to think. While developing Creative Crisis Leadership, she continues to work as a user experience consultant, advising on, researching, and designing user interfaces.

Susanne is Principal and CEO of Amaryllis Consulting, LLC, a user experience research, design, and management consultancy. She currently chairs the Advisory Council of the International Association for Information Systems for Crisis Response and Management (ISCRAM), a professional association dedicated to the support and promotion of research on technology and disaster management. Her doctorate is in Computer Science with an emphasis in Human-Computer Interaction.

Susanne is our overall mastermind and driving force.